For Guests

How ScoopStays works

Last updated: July 15, 2026

Booking a curated stay is meant to feel simpler than a hotel — not harder. Here's exactly what happens from your first search to check-out.

1. Search

Pick a city, dates and number of guests. Use filters for price, bedrooms, pool, pet-friendly, and more.

2. Reserve

Press Book Now on any property. We check live availability and hold your dates while you finish payment.

3. Confirm on WhatsApp

Our team reaches out on WhatsApp within minutes to answer questions and share payment details.

4. Pay securely

Bank transfer, JazzCash, EasyPaisa or card. A PDF invoice and confirmation email arrive within an hour.

5. Check in

You'll get your host's number 24 hours before arrival. They'll meet you with keys and a quick walkthrough from 3 PM.

6. Enjoy — we're on call

Stay-in support on WhatsApp, spare linens on request, and a check-out reminder before 11 AM.

What's included in every stay

  • Verified host with in-person inspected property.
  • Deep-cleaned unit with fresh linens and stocked bathrooms.
  • WiFi, water, gas and electricity — no hidden utility charges.
  • 24/7 support from the ScoopStays team on WhatsApp.
  • Transparent pricing — the total on the property page is what you pay.

Common questions

How fast will I get a response?

Usually within 15 minutes during business hours (9 AM – 11 PM PKT), and always the same day.

Can I change my dates after booking?

Yes — one free change if requested more than 7 days before check-in, subject to new-date availability. See cancellation policy.

Can I book for someone else?

Yes. Just share the lead guest's name and CNIC/passport before check-in.